Federal Trade Commission · Docket No. C-4812; File No. 232-3042 · filed 2024-09-25 · United States · Regulator action
consent-orderDoNotPay, Inc.
Where it stands (2026-09-07): FTC final decision and order issued January 14, 2025; DoNotPay owes monetary relief and must comply with notice, substantiation, reporting, and recordkeeping terms.
The FTC challenged DoNotPay’s “robot lawyer” and AI-lawyer claims as deceptive. The final order bars unsupported claims that its service acts like a lawyer or other professional, imposes $193,000 in monetary relief, and requires customer notice and compliance reporting.
Next expected: Compliance reports and customer-notice obligations under the final order.
Milestones
FTC issued final decision and order in Docket C-4812. · document
Federal Register published analysis of proposed consent order for public comment. · document