Justice-sector AI / United States / U.S. Department of Justice — Drug Enforcement Administration

Chatbot to Answer Diversion Registrants' Queries About Registration and Compliance Issues

U.S. Department of Justice — Drug Enforcement Administration · Police and forensics · 2025

status as stated: Pre-deploymentUse-case inventory entryGenerative AI

The DOJ 2025 inventory lists Chatbot to Answer Diversion Registrants' Queries About Registration and Compliance Issues for U.S. Department of Justice — Drug Enforcement Administration. The row states the stage as Pre-deployment; it classifies the use case as Generative AI for Law Enforcement.

TOMSS (Technical Operations Management Support System will provide call-deflection to ease the customer interaction burden on call center representatives, registration program specialists, and Diversion Investigators. The AI will provide consistent, accurate responses to repetitive queries and replace manual workloads.

Official record: justice.gov · archived copy
Read: 2026-09-07 · primary document read
Found via: doj-inventory-2025
Notes: DOJ spreadsheet row DOJ-0359; original component field: Department of Justice / DEA.

United States federal record — public domain (17 U.S.C. §105). The status word is the source's own on the read date; a pilot is not recorded as a deployment and a contract is not recorded as use. This record summarises a public court document or official publication and reports what it says; SafeLegalAI makes no findings of its own. Individuals and organisations are named only as they appear in that public record. Anyone named may send a right of reply, correction or contextual update (for example an appeal, vacatur or later disposition) via /report; we add a dated note where appropriate. Reply or correct this record.

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