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Legal Tech / Other

Within (formerly Klarity)

Within Intelligence, Inc. · HQ US · Last checked 2026-09-03

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Last checked = the date we last re-opened the vendor's published pages. Facts are what the vendor documents, not what it claims in marketing.

Klarity's contract-review product repositioned as the Within process-intelligence and agent platform; GenAI usage policy names Microsoft, OpenAI, Google and Anthropic with zero-retention terms.

Provisional entry: fewer than four governance facts are sourced yet. It is excluded from search indexes until verified.

Category
Other · document AI, process intelligence, agentic, contract review (legacy Klarity)
Built for
In-house legal
Model providers (disclosed)
Microsoft, OpenAI, Google, Anthropic
Data residency options
United States
Pricing
enterprise
Markets
US
Last checked
03 Sept 2026

What the vendor documents

Recorded from the vendor's own trust, privacy and terms pages. "Not disclosed" means we found no public statement, not that the control is absent.

No training on customer data
documented yessource
SOC 2
documented yessource
ISO 27001
not disclosedsource
ISO 42001
not disclosedsource
Zero retention with model providers
documented yessource
DPA offered
documented yessource
Private deployment
not disclosedsource

What the public documentation states

Within's current homepage describes process intelligence; the legal terms still use Klarity and cover the SaaS services. The GenAI usage policy dated 22 October 2024 names Microsoft, OpenAI, Google and Anthropic as GenAI providers. It says organization data is not used as training data, all GenAI personal data is processed in the United States, and Within has negotiated zero data retention policies with those providers. The terms of service, last updated 10 February 2026, include a DPA, audit rights, a 48-hour Security Incident notice, encryption in transit and at rest, and deletion of Customer Data within 30 days after termination or earlier request unless law requires retention. The subprocessor list names 16 processors, including AWS, Google, Slack, Klarity India, Microsoft Azure, OpenAI, Okta, Anthropic, WorkOS and Cartesia. The trust page states SOC 2 Type II. No public price is printed. Accuracy wording says GenAI improves speed and accuracy, with no method.

In the vendor's words

“No GenAI Provider will use your organization’s data as training data for any GenAI models.”
GenAI Usage Policy, dated 22 October 2024
“All GenAI providers will process personal data in the United States.”
GenAI Usage Policy, dated 22 October 2024
“Within has negotiated and defined zero data retention policies with its GenAI Providers.”
GenAI Usage Policy, dated 22 October 2024
“delete Customer Data within thirty (30) days”
Terms of Service, updated 10 February 2026

Not disclosed on public pages

"Not disclosed" records that no public statement was found where we looked, on the date shown. It does not assert that the control, term or figure is absent.

Not published on the pages we read on 2026-09-06: list price, free trial, minimum term, seat floor, ISO 27001 or ISO 42001 certification, private deployment and an accuracy method. Document workflow data can include contracts and recordings, so procurement and DPIA review normally asks for processor roles, India access controls, transfer safeguards, deletion evidence and validation of AI outputs used in legal operations.

Questions to put to the vendor

  1. Which of the 16 subprocessors receive client documents, and how does Klarity India access customer data from Bangalore?
  2. Do the U.S. GenAI processing terms override any customer-requested regional restrictions?
  3. What testing method supports the GenAI policy's speed and accuracy statement?
  4. Can Within provide ISO 27001 or ISO 42001 status, if any?
  5. Does the 48-hour Security Incident notice start when Within becomes aware?

Accuracy evidence

No published accuracy or hallucination evaluation found as of 2026-09-03.

Related incidents

No incidents are recorded for this tool as of 2026-09-03.

Ownership · Rebranded from Klarity; contract-specific product status unclear.

Sources

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Cite this record

SafeLegalAI Legal Tech Tools, "Within (formerly Klarity)", safelegalai.com/tools/within-klarity (last checked 2026-09-03, accessed 2026-10-07). Data: CC BY 4.0.

What the vendor has announced, dated

  1. Within describes Company Brain platform · Feature release
  2. Klarity is now Within · Other
  3. Within and Cognida.ai announce context partnership · Partnership

First-party statements from the vendor's own pages, as dated; "announced" is not "in use today". This month across all vendors · release timeline.

Also in Other

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