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Legal Tech / Contract lifecycle (CLM)

Lexion

Docusign, Inc. · HQ US · acquired · Last checked 2026-10-07

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Last checked = the date we last re-opened the vendor's published pages. Facts are what the vendor documents, not what it claims in marketing.

AI contract management platform acquired by Docusign in May 2024 (reported $165M); its technology now feeds Docusign Intelligent Agreement Management. Security page still live.

Provisional entry: fewer than four governance facts are sourced yet. It is excluded from search indexes until verified.

Category
Contract lifecycle (CLM) · CLM, contract intelligence
Built for
In-house legal
Model providers (disclosed)
Microsoft Azure AI services
Data residency options
United States
Pricing
enterprise
Markets
US
Last checked
07 Oct 2026

What the vendor documents

Recorded from the vendor's own trust, privacy and terms pages. "Not disclosed" means we found no public statement, not that the control is absent.

No training on customer data
not disclosedsource
SOC 2
documented yessource
ISO 27001
documented yessource
ISO 42001
not disclosedsource
Zero retention with model providers
not disclosedsource
DPA offered
documented yessource
Private deployment
not disclosedsource

What the public documentation states

Lexion's public pages describe an AI contract-management platform for in-house teams that has joined Docusign. The Lexion Sub-Processors PDF, last updated November 15, 2024, lists Amazon Web Services, HelloSign, Microsoft Corporation, Pendo.io, Sentry, and Twilio SendGrid for back-end/product processing, all in the United States, and notes Azure AI services. The March 1, 2024 legal terms allow de-identified, anonymized, aggregated Customer Content for improving and extending the site or services. The same terms give customers 30 days after termination to access or export Customer Content; the DPA covers return or deletion on termination, expiry, or request. The security page states SOC 2 Type II and ISO 27001 certification without an auditor or certificate date. The DPA states United States processing and 72-hour notice after confirming a Security Incident. Pricing is set in an order form and auto-renews for one year. The legal page includes an "up to 94+% Accuracy" blog-link claim; no method is published.

In the vendor's words

“Lexion is SOC 2 Type II and ISO 27001 certified”
Lexion Security
“Added Azure AI services”
Lexion Sub-Processors, last updated November 15, 2024
“within seventy-two (72) hours after confirming a Security Incident”
Lexion Data Processing Agreement, May 2023
“After such thirty (30) day period, Lexion shall have no further obligation to retain any Customer Content”
Lexion Legal, updated March 1, 2024

Not disclosed on public pages

"Not disclosed" records that no public statement was found where we looked, on the date shown. It does not assert that the control, term or figure is absent.

Not published on pages we read on 2026-09-06: privacy update date, list price, seat minimum, free trial, no-training-on-customer-data commitment, zero-retention term, private deployment, ISO 42001 statement, and accuracy method. A law-firm procurement or DPIA review normally needs these points for client confidentiality, external AI model exposure, SRA/ABA competence and supervision, and GDPR Art. 28 processor records.

Questions to put to the vendor

  1. Does the March 1, 2024 legal term permitting de-identified, anonymized, aggregated Customer Content to improve services apply to AI-assisted review?
  2. Which Lexion sub-processors from the November 15, 2024 list process client matter data after the Docusign acquisition?
  3. Can Docusign provide the SOC 2 Type II and ISO 27001 report dates, auditors, and scope for Lexion?
  4. What method supports the "up to 94+% Accuracy" statement on the legal page?
  5. Is there any zero-retention or no-training term for Azure AI services beyond the published DPA?

Accuracy evidence

No published accuracy or hallucination evaluation found as of 2026-10-07.

Related incidents

No incidents are recorded for this tool as of 2026-10-07.

Ownership · Acquired by Docusign, May 2024.

Sources

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Cite this record

SafeLegalAI Legal Tech Tools, "Lexion", safelegalai.com/tools/lexion (last checked 2026-10-07, accessed 2026-10-07). Data: CC BY 4.0.

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