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Legal Tech / Practice management AI

Smokeball Archie

Smokeball · HQ US · founded 2013 · Last checked 2026-09-03

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Last checked = the date we last re-opened the vendor's published pages. Facts are what the vendor documents, not what it claims in marketing.

AI matter assistant embedded in Smokeball, Word and Outlook; moved from RAG to agentic multi-step reasoning in July 2026 with a user-selectable model (OpenAI, Anthropic, Google).

Provisional entry: fewer than four governance facts are sourced yet. It is excluded from search indexes until verified.

Category
Practice management AI · matter assistant, agentic AI, drafting, Word and Outlook add-in, legal research via LawY/CoCounsel
Built for
Small firms & solos, Mid-sized firms
Model providers (disclosed)
OpenAI, Anthropic, Google
Data residency options
UK, US, AU
Pricing
per-seat
Markets
US, AUSTRALIA, UK
Last checked
03 Sept 2026

What the vendor documents

Recorded from the vendor's own trust, privacy and terms pages. "Not disclosed" means we found no public statement, not that the control is absent.

No training on customer data
documented yessource
SOC 2
not disclosedsource
ISO 27001
documented yessource
ISO 42001
not disclosedsource
Zero retention with model providers
documented yessource
DPA offered
not disclosedsource
Private deployment
documented nosource

What the public documentation states

Smokeball's Archie page describes an AI matter assistant available inside Smokeball and embedded in the Word sidebar. It says Archie can answer questions, draft replies and run reviews while using matter context. The Archie page states that every finding cites its source and ambiguous items are flagged; the audit treated that as the published accuracy method, not as a measured accuracy rate. The same page states enterprise-grade zero-data-retention agreements and says data is never shared with third parties for viewing, training or AI modelling. Smokeball's security page, last updated 07/09/2026, states ISO 27001 certification, annual penetration testing, encryption for data in transit and at rest, AES-256 for sensitive data and no third-party AI model training. The pricing page says pricing depends on user count, selected plan and contract term, but the audit found no list price or seat minimum.

In the vendor's words

“Every finding cites its source and anything ambiguous gets flagged”
Archie page
“enterprise-grade zero-data-retention agreements”
Archie page
“Smokeball does not provide customer data to third parties for AI model training”
Security policy, last updated 07/09/2026
“ISO 27001 certified organization”
Security policy, last updated 07/09/2026

Not disclosed on public pages

"Not disclosed" records that no public statement was found where we looked, on the date shown. It does not assert that the control, term or figure is absent.

Not published on the pages we read on 2026-09-06: named model providers, subprocessors, DPA, data residency, SOC 2, ISO 42001, private deployment, SSO, list price and seat minimum. Procurement and DPIA reviewers normally need those points to map client matter data flows, review GDPR Article 28 subprocessors, confirm hosting choices, test supervision of drafted work and compare contract cost assumptions.

Questions to put to the vendor

  1. Which model providers run Archie prompts and reviews, and do all of them operate under the zero-data-retention agreements described on the Archie page?
  2. Which subprocessors process matter documents, email content, Word content and generated Archie outputs?
  3. Where is Archie data stored and processed for US, UK and Australian customers?
  4. Is a DPA available that covers Archie, LawY or CoCounsel research integrations and subprocessor changes?
  5. What test set or review process supports the source-citation and ambiguity-flagging accuracy method?

Accuracy evidence

No published accuracy or hallucination evaluation found as of 2026-09-03.

Related incidents

No incidents are recorded for this tool as of 2026-09-03.

Ownership · Private. Security page states customer data is not provided to third parties for AI training; own-model training not addressed. Cites AWS SOC reports rather than its own.

Sources

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Cite this record

SafeLegalAI Legal Tech Tools, "Smokeball Archie", safelegalai.com/tools/smokeball-archie (last checked 2026-09-03, accessed 2026-10-07). Data: CC BY 4.0.

What the vendor has announced, dated

  1. Smokeball adds Archie AI for Word · Feature release

First-party statements from the vendor's own pages, as dated; "announced" is not "in use today". This month across all vendors · release timeline.

Also in Practice management AI

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